METANOIA OVERVIEW
What we do:
While there are countless management consulting and change management services targeted at healthcare administrators, relatively few aim at the adoption gap: how to take objectives and best practices everyone agrees upon, or clinical variation that is not understood perfectly, and prioritize physician buy-in, feedback, and direct participation into the process. This is where Metanoia comes in.
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Work with existing data assets and practice objectives to spur greater physician buy-in, adoption, and change
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Lead engaging and effective data discussions around clinical variability and peer-sourced opportunities to learn and improve
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Generate facilitation materials and playbooks for clinical leaders to scale and sustain the above
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Case study: order sets
Helped multi-regional health system increase adoption of delirium order set 2-10x across all ministries by empowering local medical directors with peer data, discussion materials, direct faciltation, and coaching
Specialty and tool agnostic:
Metanoia's experience spans over 30 health systems, inpatient and outpatient, all major specialties, and technology stacks (EHRs, practice management, BI, CDS, internal builds)
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Case study: admission rate
Helped multi-facility health system sunlight "grey-area" practice variation in ESI-3 and chest pain admissions through unblinded data and predictive modeling to isolate physician impacts, yielding >$10 million annually
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Case study: orthopedics
Helped large regional health system identify opportunities for clinical variation reduction and early buy-in with service line leaders, leading to accelerated tranexamic acid uptake, reducing blood transfusions 50%
How we explore partnerships:
Step 1: Kickoff Discovery Meeting
30-minute exploration of system and medical group goals, any ongoing and imminent care transformation goals, formal initiatives, or adoption opportunities
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Step 2: Medical Director "Deep Dive"
Follow-up discovery calls with medical directors, ideally spanning “champion” to “detractor” of any practice change initiatives at hand, and who will freely speak to physician buy-in and adoption
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Step 3: Scoping and Proposal
Metanoia works with clinical leaders to identify “easy win” initial scope with clearly defined target practices, adoption tactics, forums, deliverables, KPIs, and owners
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Change is hard. We can help.
Medicine and healthcare systems are complex, and only getting more so. We will be the first to confide if we think a goal is not achievable, if it is achievable yet we are not the exact resource you need, or if the resources needed to achieve it are already in your hands. For any other situations, we gladly partner with you and your teams in your clinical change journey.